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Our Business Partners
TriRidium works with a number of strategic business partners to offer our retail clients totally integrated solutions to run their businesses. These include payment service providers, contact centre management organisations, fulfilment and distribution companies and fraud screening specialists. |
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ORDER MANAGEMENT
Working in partnership with two of the UK’s leading contact centre and fulfilment management organisations, our flexible outsourced contact centre solution for end-to-end order management is built around our core TriRidium software and offers a tightly integrated suite of services which encompasses:
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Media response handling |
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Order processing |
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Customer services |
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Internet and mail order management |
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Inbound and outbound call handling and telemarketing |
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Real-time payment processing |
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Payment screening and fraud management |
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Fulfilment, warehouse management and logistical support |
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Real-time up to the minute management reporting |
Using TriRidium, we can help you increase sales, improve your upsell rates, lower your costs, strengthen your customer relationships, shorten your dispatch times and simplify your life.
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Chargeback and Fraud Management
TriRidium provides a total solution to minimize the threat of fraud and exposure to chargebacks for retailers. Our solution deployed by many of the UK’s largest retailers includes real time and batch fraud screening, 3-D Secure, AVS / CV2 screening and Age / Identity verification.
Our chargeback management solution allows retailers to send and receive payment card dispute information electronically with your acquiring bank. It also provides retailers with the ability to significantly reduce the cost of processing payment card disputes and minimises the exposure to risk, fraud and chargebacks.
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